Privacy Policy

Last Updated: 16-06-2025

At Nakulya, your privacy is important to us. This Privacy Policy outlines how we collect, use, store, and protect your personal information when you visit our website or interact with our services.

1. Information We Collect

We may collect the following types of personal data:

• Personal Identification Information: Name, email address, phone number, billing and shipping address

• Payment Information: Secured and processed through third-party gateways (we do not store payment card details)

• Technical Data: IP address, browser type, operating system, device information

• Usage Data: Website interaction, page views, session duration (collected via cookies, analytics tools)

2. How We Use Your Information

We use your data to:

• Fulfill and manage orders and transactions

• Respond to your inquiries and provide customer support

• Send transactional emails (order confirmation, delivery updates)

• Improve website performance, product offerings, and user experience

• Share exclusive offers, promotions, and newsletters (opt-out available anytime)

• Detect and prevent fraudulent transactions or activity

3. Cookies & Tracking Technologies

We use cookies and similar technologies to:

• Remember your preferences and login sessions

• Analyze website traffic and performance through Google Analytics and similar tools

• Improve marketing campaigns and retargeting ads

You can control or disable cookies through your browser settings.

4. Data Retention

We retain your information only as long as necessary for:

• Fulfilling our legal, accounting, or reporting obligations

• Providing customer service and warranty support

• Improving user experience over time

You may request deletion of your personal data at any point.

5. Data Security

We take data protection seriously:

• Secure socket layer (SSL) encryption for data transmission

• Access controls and secure hosting infrastructure

• Third-party payment processors are PCI-DSS compliant

While we do our best, no internet transmission is 100% secure.

6. Third-Party Sharing

We do not sell or rent your personal data. Your information is only shared with:

• Payment gateways (for secure transactions)

• Shipping providers (to deliver your orders)

• Email marketing tools (only with your consent)

All third parties are contractually obligated to safeguard your data.

7. Your Rights

You have the right to:

• Access the personal data we hold about you

• Correct inaccuracies in your data

• Request data deletion or limit processing

• Withdraw consent for marketing communications

To exercise your rights, email us at sales@nakulya.com or call +91 8978381638.

8. Children’s Privacy

Our website and services are not directed at children under the age of 13. We do not knowingly collect data from minors. If we become aware of such collection, we will delete the data promptly.

9. Legal Compliance

We comply with all applicable data protection laws in India, including the Information Technology Act, 2000, and any upcoming legislation.

10. Policy Updates

We may update this Privacy Policy from time to time to reflect legal or operational changes. The revised policy will be posted with an updated date. Continued use of our website indicates your acceptance of any changes.

Need Help or Have Questions?
Reach out to us at sales@nakulya.com or call +91 8978381638 for privacy-related queries.